The AMA recently published an article questioning the merits of patient portals, the primary tool for engaging patients. Rob Tennant, senior policy adviser with the MGMA-ACMPE, the entity formed by the merger of the Medical Group Management Association and the American College of Medical Practice Executives raised the fundamental issue: “The business case just hasn’t been made.” I’ll attempt to make it.

Read entire article:  http://www.forbes.com/sites/davechase/2012/10/21/is-there-a-business-case-for-engaging-patients/