A Patient Gets a Paper Care Plan
Care Management That Actually Works
Why Care Management Doesn't Work Today
Day One:
15 Minutes Later:
Life Happens and Patient Loses Track of the Care Plan
One Week Later:
Care Manager Attempts to Call Patient and Gets Voice Mail
Two Weeks Later:
Care Manager Tries to Reach Patient Again
Three Weeks Later:
Care Manager Gets Voice Mail Again and Removes Patient from Care Management Program as “Non-Compliant”
One Month Later:
Patient is Back in the Hospital
How Care Management Works with the Right Technology
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